How to Do a Tenant Reference Check
By Michael Muzio
Published on 6/22/2023
What Is A Tenant Check?
The purpose of conducting a tenant reference check is to ascertain the prospective tenant’s reliability and their capacity to fulfil their monthly rent obligations.
Although there is no absolute assurance of anyone’s future behaviour, tenant checks can provide valuable information regarding the individual who wishes to rent your property.
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What Do Landlords Check For?
It’s important to protect both yourself and your property, so it’s crucial to verify the identity and ability of potential tenants to meet their contractual obligations.
The vetting process covers various areas, such as:
Proof Of ID
It is recommended to provide photo identification such as a driver’s licence or passport as a means of identification. However, in the absence of such identification, other options like a bank card with signature might be considered. The decision of which identification to accept for the rent check lies with you.
Proof Of Finances
The foremost worry of most landlords is the ability of prospective tenants to meet their monthly rental payments. To ensure this, it is recommended to conduct a background check which typically entails obtaining the following documents:
- Evidence of employment, such as a contract, an employer’s letter, and/or recent payslips
- Bank statements (especially if the applicant is self-employed)
- Proof of benefit claims (if relevant)
Credit Score
A tenant credit check is commonly deemed crucial by landlords. However, with regards to unfavourable credit history, only CCJs and bankruptcy statuses are made public. Therefore, the current financial state of a prospective tenant holds more weight than a credit check. Past rent arrears do not necessarily predict future behaviour, unless their present financial situation indicates otherwise.
Right To Rent
Ensuring that your prospective tenant has a lawful right to rent in the UK is imperative. Private landlords may face penalties for renting to individuals who are not authorised to rent.
Guarantor Information
In instances where you doubt that a tenant may not have the financial capacity to pay their rent, you can request for a guarantor. This is a common practice in student housing, for instance.
It is possible to request that the guarantor undergo a credit check and also provide recent pay slips as a means of guaranteeing that the rent will be promptly settled in case the tenant fails to do so.
Alternatively, when a guarantor is not available, you can ask that a larger security deposit be paid in advance to cater for any eventualities that may arise.
Reference From A Previous Landlord
The perfect reference for a tenant showcases their reliability and trustworthiness, encompassing not just timely rent payments but also their respect towards both the landlord and the property. Landlords can be asked the following questions:
- Was there any unpaid rent by the tenant?
- Did the tenant cause any damage to the rental property?
- Did the tenant have any issues with neighbours?
- Was the tenant able to retrieve their deposit? If not, why?
- Would the landlord consider renting to this tenant again?
If a prospective tenant is unwilling to provide their contact information, it may raise concerns.
Details Of Previous Address
You might consider requesting evidence of past residences as a way of verifying the tenant’s identity.
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How To Run A Tenant Check
Landlords may choose to collect necessary information themselves, but it can be a lengthy and involved process. This requires gathering relevant details such as guarantor information, contacting the tenant’s employer, evaluating outstanding debt, and conducting an interview. Landlords may also ask questions related to pets, visitors, work schedules, and tenancy agreement awareness. Alternatively, using a letting agent can simplify the vetting process.
Should You Use A Tenant Referencing Company?
It is advisable to engage the services of a reliable tenant referencing company to conduct a comprehensive background check and reduce the risks of possible rent defaults and other complications. This service can be sourced through the National Residential Landlords Association.
Although these services are not free, they offer great value for peace of mind. Many people are willing to pay the extra cost for the added assurance.
How Long Does Tenant Referencing Take?
The duration of the process is contingent upon varied individual circumstances. A referencing company can typically wrap up the check within 48 hours when everything is on schedule. However, there are several factors that might hinder the process, including delays sourcing a reference from a prior landlord, prolonged financial document gathering by a potential tenant, unemployment or self-employment of a prospective tenant, or an inability to secure a guarantor.
Related Reading: What to Look for During Landlord Inspections
Tenant Reference Check FAQs
Q1: What is a tenant reference check?
A tenant reference check is a critical component of the tenant screening process undertaken by landlords and property management companies. This procedure helps in assessing the potential tenant’s reliability, past rental behaviour, and financial stability.
Q2: Why are tenant reference checks essential for landlords?
Conducting a reference check for tenants can help landlords identify reliable and responsible tenants. By assessing an applicant’s history, landlords can mitigate potential risks related to property damage, late rent payments, or violation of lease agreements.
Q3: How is a tenant reference check conducted?
A tenant reference check is generally conducted by contacting the potential tenant’s previous landlords or property managers. Questions asked may concern rent payment history, property care, or any problematic behaviours. Employers may also be contacted to verify income and stability.
Q4: What information does a landlord obtain from a tenant reference check?
From a tenant reference check, a landlord can get insights about the tenant’s rent payment punctuality, overall behaviour, property upkeep habits, and their reason for leaving the previous rental. This information is crucial for making informed leasing decisions.
Q5: What should a potential tenant know about the reference check process?
A potential tenant should be aware that landlords or property management companies may contact their previous landlords, employers, and even conduct a background check as part of the tenant reference check. Transparency and honesty are key during this process.
Q6: Can a tenant prepare for a reference check?
Yes, tenants can prepare for a reference check. They should provide accurate and up-to-date contact information for their references, inform their references ahead of time about potential contact, and ensure their history aligns with what the landlord may find in the check.
Q7: How can a landlord or property management company streamline the tenant reference check process?
Landlords can streamline the tenant reference check process by using property management software or tenant screening services. These tools automate much of the process, saving time while providing thorough and reliable results.
Q8: Are there legal considerations in conducting a tenant reference check?
Yes, when performing a tenant reference check must avoid discriminatory practices. It’s important to ask the same questions to all potential tenants and to respect privacy laws. If in doubt, landlords should consult a legal professional.
Q9: What can a previous landlord disclose during a tenant reference check?
During a tenant reference check, a previous landlord can disclose information related to the tenant’s rent payment history, property maintenance, and any major issues or lease violations. However, they must ensure to respect the tenant’s privacy and disclose information within legal limits.
Q10: What happens if a tenant fails a reference check?
If a tenant fails a reference check, usually their application for the rental property will be declined. However, the decision ultimately lies with the landlord. They may consider other factors such as the tenant’s credit score, employment stability, willingness to pay a higher security deposit or the full rent for the tenancy up front.
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The information provided on this blog is for informational purposes only and is not intended to provide legal, financial or professional advice. The views expressed on this blog are those of the authors and do not necessarily reflect the views of the insurance company.
