UK based team
Claims & support
We’re here to help. Submitting an online claim is easy: simply login to MyCover and follow the steps under “Make a Claim” and we’ll take care of the rest. If it’s not covered by your policy, we’ll direct you to reliable support you can trust.
What you’ll need
Tell us about your claim - what and when it happened - and we’ll get you sorted. You can upload photos of lost item receipts or damage but these aren’t necessary to process your claim.
Confused about claiming?
If you’re not sure about making a claim, get in touch via our friendly Live Chat or check your policy documents. They’re easy to locate: simply login and find them under “Insured Properties and Items.”
What others say:
I recently made a claim with yourself after being broken into. Tom was unbelievable from start to finish. A gentleman, professional and was a pleasure to deal with throughout. 5 Star In my opinion.
Louie Gaffney
[my claim] was dealt with promptly by people who knew what they were doing. In over 40 years as a homeowner, it was the least stressful call I have made to a home insurance company. I have absolutely no hesitation in recommending them and applaud their commitment to reducing paper waste in not sending out reams of paper...Well done!
Carole O’Boyle
Digital claims
What can I claim for?
AI-generated responses are for general guidance only and may be inaccurate. Please refer to your policy documents for the most accurate information.3 Steps to claim
Claims can be made online 24-7 with a dedicated UK based team ready to speak to you in your time of need.